Wednesday, December 30, 2009

2010 Wrap Up! Out With the Old and in With the New!

We are busily clearing out our 2009 files, getting our HUD statements out to those who bought this year, and just thinking how 2009 was a big year of changes, but we also helped some really good people along the way. Short sales were bigger than we had ever anticipated in our marketplace. We have become really good at holding on the phone and waiting for the counselors to answer their phones and help us through the sea of paperwork that comes along with this. Each one is vastly different from the other. But, overall, we have learned some very good steps in helping get them through with the least amount of headaches for all involved.

Some of the things that I am personally grateful for are my team members and the friendships I have with them. Angela came on the team with a background in sales management and has become an integral part of the team. I don't know how we ever got everything done without her. Certainly, we did, but not with nearly as much attention to details. Our team is like an extended family, and I have a renewed faith that we are here for one another through the good times as well as the slower times. We are blessed for having each other in our lives.

My favorite quote of the year came from one of our clients. He is a 90 year old gentleman who lives in a modest ranch across from a sprawling 12,000 sq ft new home. I asked how he felt about living across the street from this and he replied "I feel genuinely sorry for him". I didn't expect this, and asked him why. He said; "because he will never know what it is like to mow his own grass in the hot sun, come in, and pop open a beer and know just how good it tastes". That pretty much sums it up, doesn't it? It's the little things, not the big things that matter most. Hope you have a wonderful New Year. Stay safe, and enjoy your families! Take care, Susan

Above is a video of my daughter enjoying the little things in life! (Wiping out her big brother with her sled!)

No comments: